Privacy Policy
This Privacy Policy is part of our Website’s terms, and by accepting the Terms of Service and Privacy Policy during registration, you consent to share your sensitive personal data or personal information. You also acknowledge the purpose of sharing such information. Please read this Privacy Policy carefully before using our services. If you do not wish to share the mandatory personal information requested at the time of registration, please refrain from registering. The registration process cannot be completed without providing the required information in the non-optional fields. Additional personal information may be requested to grant you access to certain services, such as Cash Games hosted by our platform. This Privacy Policy applies to all services available under the domain and sub-domains of our website.
1. What is the objective of this Privacy Policy?
Shetty Play Zone respects your privacy and assures you that any information provided by you to Shetty Play Zone is protected and shall be dealt with according to this Privacy Policy and the applicable laws. To avail yourself of the services offered on the website (hereinafter referred to as the “Website”), you may have to provide certain information to us. This Policy delineates the procedure followed by Shetty Play Zone to gather, use, store, disclose, and manage users’ personal data. Shetty Play Zone collects personal data only for the purpose of verifying user accounts, maintaining the accounts of users, completing transactions initiated by users, and analyzing user behavior and requirements. Along with providing users with the most enjoyable online gaming experience, we also build a relationship of trust with our users. Our commitment to protecting user data is based on the principles of transparency, fairness, accuracy, data minimization, integrity, and confidentiality.
2. What is included in personal data?
Users’ personal data includes the following types of personal data or information:
1. Sensitive Personal Data
• Account password.
• Financial information such as Bank Account, Credit Card, Debit Card or other payment instrument details.
2. Other Personal Information
• Name
• Email
• Date of birth
• Telephone number
• Postal/Contact address
• PAN (as applicable)
• The IP address of your computer, browser type and language.
• The date and the time of your accessing the site.
• The address of the website that you may have used to link to our Website
• Your photograph for the purpose of testimonials and other promotions.
• Any other information that is defined as “sensitive personal data or information” in law.
3. Users’ Consent
Consent to the use of Sensitive Personal Data and Other Personal Information
All users of Shetty Play Zone consent to the use of their Sensitive Personal Data and Other Personal Information by Shetty Play Zone for the purposes stated in this policy. We restrict access to personal user information to our employees, contractors, and agents and only allow access to those who need to know such information in order to process it on our behalf.
Users are entitled to withdraw consent to the use of their Sensitive Personal Data or Other Personal Information by emailing a specific request to Withdrawal of consent to use all or any part of Sensitive Personal Data and Other Personal Information may result in immediate withdrawal of any right provided to the user to use the services provided by Shetty Play Zone. Withdrawal of consent by users shall not restrict the right of Shetty Play Zone to use Other Personal Information for the analysis of user data, subject to the condition that the Other Personal Information used in such analysis is not personally identifiable to any individual user.
Users’ providing photographs to Shetty Play Zone for marketing purposes gives Shetty Play Zone irrevocable rights to use them, and it is solely Shetty Play Zone’s discretion to delete or not use them any further.
Shetty Play Zone may also use software applications for Website traffic analysis and to gather statistics, used for advertising and for determining the efficacy and popularity of Shetty Play Zone and other such purposes.
Consent to the use of cookies
A cookie is a small text file that uniquely identifies your browser.
You understand that when you visit the Website, cookies may be left on your computer. The cookies assigned by the servers of Shetty Play Zone may be used to personalize your experience on the Website. Additionally, cookies may also be used for authentication, game management, data analysis, and security purposes.
Cookies may also be assigned by the advertisers of Shetty Play Zone when you click on any of the advertisements, which may be displayed on any website. In such cases, these cookies are controlled by the advertisers and not Shetty Play Zone.
Consent to email communication
When you register your email address with Shetty Play Zone, you agree to receive email communication from Shetty Play Zone, entities specifically authorized by Shetty Play Zone, and other users. You also agree and acknowledge that when you use our referral program to refer someone, Shetty Play Zone may send emails to the person referred by you on your behalf, and the email headers will carry your email address as the address from which such emails are sent.
Shetty Play Zone may also access and store such information relating to your contacts to send invitations and other promotions to them periodically.
Consent to telephonic communication
Any telephonic communication between you and our Customer Support staff may be recorded for the purposes of employee training, quality management, and the efficient resolution of your queries.
4. Data Security
We take appropriate security measures to protect user data from unauthorized access, alteration, disclosure, or destruction. These measures include internal reviews of our data collection, storage, and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store users’ personal data. Shetty Play Zone has a comprehensive information security program and information security policies that contain managerial, technical, operational, and physical security control measures adopted by Shetty Play Zone for the protection of Sensitive Personal Data and Other Personal Information.
Information gathered by Shetty Play Zone is stored securely using several information security applications, including firewalls. However, security is always relative, and Shetty Play Zone cannot guarantee that its security measures are absolute and cannot be breached. Data transmitted over the Internet is inherently exposed to security risks or threats. For instance, the security of information transmitted via chat or email might be compromised, and such information may be used by others. Therefore, Shetty Play Zone cannot guarantee any security for such information in the course of transmission through the internet infrastructure or any unsolicited disclosures made by any users using the services of the Website.
When you register with Shetty Play Zone, your account is protected by means of login information, including a username and a password, which are known only to you. Therefore, you should not provide your personal information to anyone whatsoever: breach hereof constitutes a violation of this Policy and may result in closure of your account in certain cases. If you become aware of or reasonably suspect any breach of security, including compromise of your login information, it is your responsibility to immediately notify Shetty Play Zone.
The Website may contain links to other websites. Such websites are governed by their own privacy policies, and Shetty Play Zone does not exercise any control over them. It is your responsibility to read and understand the privacy policy of such websites when you visit them following links provided on the Website. You are advised to exercise caution in sharing any personal information with any third party that advertises on the Website: Shetty Play Zone shall not be responsible for the information provided by you on or to third-party websites.
Shetty Play Zone has a policy of not sharing any personally identifiable information with anyone other than the entities specifically authorized by Shetty Play Zone, which may include advertisers and sponsors of Shetty Play Zone. However, Shetty Play Zone may use information like your name, photo, login ID, and the state from where you are participating when announcing the results of any contests hosted on the Website. Such contests are further governed by terms and conditions, which shall be available on the Website as and when such contests are hosted on the Website. Shetty Play Zone conducts periodic analysis and surveys of the traffic to ShettyPlayZone.com for market research and advertising purposes. Shetty Play Zone reserves the right to share your registration information with Shetty Play Zone-appointed market research and advertising companies or firms from time to time for the said purposes. Shetty Play Zone may also use cumulative non-personal information for auditing and analysis purposes with the aim of improving its services.
5. Privacy measures for minors
Our Website and contests are meant only for persons aged 18 or above. If you are under 18 years of age, you are not permitted to use our Website. If you are a parent and/or guardian and believe that we may have inadvertently collected personal information from your child, you can notify us immediately by sending an email to info@shettyplayzone.com .
6. Exclusions
Shetty Play Zone may share Sensitive Personal Data and Other Personal Information if sharing of such information is necessary.
• To comply with legal processes or governmental requests;
• To enforce its Terms of Service and this Privacy Policy;
• For prevention of fraud;
• For issues involving information security; or
• To protect:
1. Your rights,
2. Rights of Shetty Play Zone, or
3. Rights of the general public.
These exclusions cover disclosing, under legal obligation, information about a particular user only who is named in the complaint raised with us.
7. Limitation of Liability
Shetty Play Zone confirms that this Privacy Policy is only a description of its operation regarding user information. This Privacy Policy is not intended to create, and does not create, any legal rights in your favor or in favor of any other person. Shetty Play Zone reserves the right to change this Privacy Policy at any time without giving you prior notice. The liability of Shetty Play Zone shall be limited to the removal of Sensitive Personal Data from the system of the Website and the removal of personally identifiable elements of the Other Personal Information. Notwithstanding anything to the contrary contained in this Policy and elsewhere, the aggregate liability of Shetty Play Zone for all claims for damages pursuant to the provisions of services on the Website, including claims in respect to the violation of this Policy, shall be limited to the aggregate maximum amount of liability as provided in the Terms of Service. Your continued use of the Website constitutes your agreement to this Privacy Policy and any amendments thereof.
8. Request for Account Deactivation
Users can write to us to deactivate their account on Shetty Play Zone. Once the account is deactivated, users won’t be able to access their account on Shetty Play Zone.
9. Account Deletion
Users are entitled to delete their Shetty Play Zone accounts, along with their personal information, by using the account deletion option provided on the Shetty Play Zone app available on the Google Play Store.
If you proceed with the permanent deletion of your account, you will lose access to Shetty Play Zone and all the Services, including all user data and personal information associated with your Shetty Play Zone account.
When you request the deletion of your data, we follow a deletion process that ensures that your data is removed from our servers. The deletion of your account and data from our active and backup systems may take time, and sometimes there may be a delay as well. Please note that some user data may be retained for the purposes of security, fraud prevention, and regulatory compliance.
10. Grievance Officer
Shetty Play Zone currently appoints Mrs. Parul Gupta as its Grievance Officer. All complaints related to your account must be made to the Grievance Officer at info@shettyplayzone.com.
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